Yes, we ship internationally! Shipping costs will apply once address has been entered on the checkout page. Customers will get to choose shipping courier based on the rates & delivery leadtime.
It depends on where you are and the address that you have stated during checkout. Orders processed will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Shipping details can be found here
Absolutely! We are able to do next-day deliveries via Grab Express. We will charge a base fee of SGD$10.30. However, delivery cost can be more than this amount, as it is dependant on the location & drivers available. Please do read our shipping terms here
Yes! All the couriers listed under the shipping method comes with a tracking number. Once the order has been fulfilled by us, an email notification will be sent for tracking of parcel.
Product
We always aim for make sure our customers love our products, but we offer a 14-day return policy once you receive your item(s). If you do need to return an order, we’re happy to help. Returns details can be found here
Because we have a 14-day return policy, we are able to provide a refund/exchange for the damaged item(s). Please read our terms for returns of damaged item(s) here
if items are out of stock, unfortunately it will not be restocked. However, if we receive tons of requests to bring it back, we will try to bring it back!
Rewards and Points
You can join our Riley Perks Program by signing up here. Once completed, you'll earn 50 jewels just by registering an account with us!
You can earn jewels by completing some of our activities below:
Follow us on Instagram - 50 jewels
Like us on Facebook - 50 jewels
Celebrate a birthday - 200 jewels
or earn $5 for every $1 spent!
If you made a purchase and didn't receive your jewels, please make sure you are logged in, and registered to our site.
You can check your cumulated jewels at the Riley Perks pop-up once you have access your account!
Jewels can be redeemed for cash coupons here. The code will be generated once you have selected which coupon to use. Copy that promo code during checkout!
Others
You can contact us through our contact page or send us a DM for a faster response on our Instagram! We will be happy to assist you.